Privacy Policy

1. Who We Are

Yolk Studio is a video production and storytelling studio based in Tipperary, Ireland. We operate the website yolkstudio.ie and provide video production services to clients. References to "we", "us" or "our" refer to Yolk Studio.

2. Information We Collect

We collect information you provide directly to us, including when you:

• Submit an enquiry via our contact form (name, email, phone, company, project details)
• Sign up to or access our client portal
• Communicate with us by email or other means
• Accept a project proposal

We may also collect certain technical data automatically when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you about projects
• Provide and manage our services
• Send project updates and relevant information via our client portal
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering our services, under strict confidentiality agreements. We may also disclose information where required by law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is typically retained for up to 5 years following project completion. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Data portability

To exercise any of these rights, please contact us at hello@yolkstudio.ie.

7. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Continued use of our site constitutes acceptance of any cookies in use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

9. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. As a data controller, we process your personal data lawfully, fairly, and transparently. The legal bases we rely on include:

• Consent — where you have given us clear consent to process your data for a specific purpose (e.g. contact form submissions, cookies)
• Contractual necessity — where processing is necessary to fulfil a contract with you or to take steps at your request before entering a contract
• Legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
• Legal obligation — where we are required to process data to comply with a legal obligation

We do not transfer your personal data outside of the European Economic Area (EEA) without appropriate safeguards in place. Where third-party processors are used, we ensure GDPR-compliant data processing agreements are in place.

If you wish to make a complaint about how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland at www.dataprotection.ie.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Yolk Studio
Tipperary, Ireland
hello@yolkstudio.ie